Applicant Tracking Software Services
SilkRoad's Services team has helped hundreds of companies - in a multitude of industries -successfully plan and implement their applicant tracking system. We provide consulting and educational services to help our clients maximize the return on their investment.
Our product experts will work with your team on all aspects of a successful implementation. We can help you identify, prioritize, and align your strategic business objectives with the appropriate solution, ensure that the solution is designed with best practices at its core, and rapidly deliver world-class business solutions that allow your company to focus on success.
At SilkRoad, we recognize that every client has distinct requirements based on their unique needs. We provide a variety of services offerings, which are grounded in our depth of experiences with our existing clients, to support the degree of assistance you may require at any given time.
SilkRoad Professional Services can be leveraged to provide:
Implementation Services
SilkRoad's Professional Services team can help you develop successful business solutions by leveraging our extensive implementation expertise. We take great pride in the ease of installation, integration, and use of our quality software solutions. Our experts provide the deep, practical knowledge in the implementation of OpenHire and provide the skills and guidance to help you maximize your investment. A “typical” implementation may span a four-week period involving five days of OpenHire consulting.
Migration Services
We successfully transition companies from legacy systems to OpenHire every day. Whether you are moving from a system where your data is stored in Excel, Access, email, a home grown system, another applicant tracking system, or HRIS, we will work closely with your team to make the transition to OpenHire seamless. We'll also ensure that the transitions will not result in any loss of data and without interruption to what you need to be focused on: recruiting. We will also train your users to make sure that your goals are met and ensure that our applicant tracking system delivers the quality and value that you deserve and expect.
Applicant Tracking System Training
The primary goal of our development team is to make the OpenHire interface extremely intuitive and user-friendly. To get the most out of your new recruiting management system, we provide initial training to your team that empowers you with the ability to hit the ground running the moment the system goes live. We believe in the power of the "train the trainer" method. When an internal customer resource is very knowledgeable about OpenHire, it results in increased adoption and a solid knowledge base in the customer organization. We feel that an internal resource will always be more in touch with their organization’s needs and processes, and that gives them an edge in understanding how certain tasks can be accomplished within the OpenHire application.
Human Resource IS Integration
At SilkRoad, we are committed to providing a solution that provides interoperability with diverse service providers and systems such as human resource management applications, payroll systems, and background/reference checking services. By integrating OpenHire’s recruitment management system with your HRIS, current manual processes can be automated, saving resources and preventing data integrity issues that often arise when manual entry is required to perform a task.
Resume Processing
We know that while utilizing an applicant tracking system dramatically reduces the hard copies you receive in the mail, it probably won't eliminate them. That is why we offer several importing options to eliminate the need to ever manually process a resume again.
